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TROUBLESHOOTING

Hypit troubleshooting: setup, inputs, generation and export

Diagnose Hypit 0.2.x setup, credentials, resources, models, quota, jobs, rendering and export by failure boundary.

Edited by HypitAI · Reviewed

Preserve version, job and usage evidence first

Do not reinstall or resubmit first. Record versions, OS, Profile/Endpoint, last success, job id, model, time, usage change and redacted error. A public quota report has no maintainer conclusion, so do not assert a cause.

Find the last successful step

A missing skill, unreadable file, rejected model request and unplayable export need different investigations. Start with the last verified success. These are general diagnostic methods, not claims about a specific Hypit release.

Find the last successful step
SymptomFirst checkEvidence
Skill missingInstallation target and refreshed agent sessionCommand and agent name
Input unreadableFile path, permission and completenessRedacted path and media type
Request failsAccount, model and returned errorTime, request ID and status
Export unusableActual file and playback resultOutput list and player error

A timeout does not prove nothing was generated

A service may accept a request before the connection breaks. Look up the original job or request record before submitting again, especially when a retry could incur another charge.

Isolate caption and audio problems

Check a short segment against the approved script. Distinguish wrong words from wrong timing, pronunciation or styling. Record one precise example and compare source audio with the exported file.

Write a useful report

Remove keys, signed URLs and private asset addresses before sharing diagnostics.

Goal:
Operating system and agent:
Hypit version / check date:
Input type:
Last successful step:
Failure and exact error:
Request ID, if available:
Expected versus actual result:
Checks already attempted:

Verify the recovery

Repeat the smallest failing example before expanding the project. Record the settings or files that changed so the next update has a clear starting point.

Separate local project failures from hosted API errors

These codes describe the official hosted Hypit API, not every third-party Provider. Identify the service first and retain a redacted error code and request ID.

Separate local project failures from hosted API errors
EvidenceNext stepAvoid
Local path or component errorCheck workspace, Run references and installed componentsRepeated generation submissions
401 / 403Check credential validity and permissionsExposing keys or switching to unknown accounts
404 model_not_foundCheck operation and routable model for this keyGuessing from a similar model name
429Honour Retry-After and lower concurrencyImmediate parallel retries
503 / 504Retain the original request and back offAssuming a timeout erased the task

Find the original task before retrying

The official asynchronous API supports Idempotency-Key; retain it for retries. A 425 admission_in_progress means the original admission is still being prepared. A new local Build is different from retrying a hosted job. Inspect existing outputs before choosing recovery.

Studio media loading or seeking behaves incorrectly

Official 0.2.10 fixes how Studio serves composition material for media-element byte-range requests. For loading or seeking trouble, record the CLI version, media format and reproduction steps, then check whether this fix applies. Restart Studio after updating the relevant installation and retest the same material. Not every blank preview or decode error has this cause.

Seedance reports a missing person-reference flag

Version 0.2.8 requires a person-reference boolean on each image or video reference. Use true for a person and false otherwise; omit it on audio. Check person-reference on visual References and the first/last-frame flags on FrameVideo. Direct API requests use fields.personReference. Correct the input before resubmitting.

Overlapping captions or a final-mux sample-count error

Official 0.2.6 fixes overlapping caption boundaries and tolerance for AAC sample differences at final mux. Check the version and preserve the project. The older X post’s FFmpeg downgrade and ALAC substitution are historical workarounds, not default fixes. If an updated installation still fails, capture the full error and a minimal reproduction.

0.2.x boundary checklist

Match the symptom before recovery.

0.2.x boundary checklist
SymptomCheckAvoid
Legacy syntax error0.2.0 marker migrationWhole-project automatic rewrite
Missing language modelalignmentLanguages and programs prepareDownloads during inference
m4a rejectedConvert to WAV/MP3 or ExtractAudioRepeated submission
Windows credential failureCredential Locker, Profile and logsKeys in project files
Accepted, no clipOriginal job, assets and terminal stateNew paid job after timeout
Fast usage declineCandidates, resolution, reference work and retriesFinal seconds alone

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